I think you suck. Or more specifically, I think your activation mechanism for the product called “DreamWeaver” which you acquired with the equally sucky MacroMedia (since they dreamed up this feature).
If I have a valid serial number, and I wish to transfer it to another computer – then I should be able to. Telling me that the software was sold “to my platform” is unacceptable. I bought the software and it was sold as a universal CD. So why the hell can’t I migrate that license to a PC?
To top it off, your instructions for contacting customer support are wrong, and they lead the customer into an endless cajoling maze of doing things that simply will not benefit them. The “telephone activation” system doesn’t work at all when transfering a license, and yet you made me spend 10 minutes listening to your voice system cajole and annoy me when your instructions of “hit 0 for an operator” simply resulting in RESTARTING THE WHOLE DAMN THING!
I doubt you’ll ever even see this post, but it makes me feel better. You suck.